Leadership Plays

At Next Play, our mission is to be a customer-centric sports technology company. Our Leadership Plays help guide our commitment to innovation, collaboration, and delivering unparalleled value to our customers. Our employees are a team of Next Play Leaders and we use the “Leadership Plays” as our guiding principles.

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Play for the Customer: Leaders are obsessed with the customer. Leaders start with the customer, identify opportunities to improve the customer experience, and work tirelessly to add value to the customer experience.

 

Own the Play: Leaders love ownership. They implement processes that add value to the company and make decisions that are best for the long-term interests of the company.

 

Play Big: Leaders think creatively and act boldly. They are able to communicate an innovative idea, develop a business case for the idea, and implement the idea with precision and passion.

 

Learn the Play: Leaders are learners. Leaders make sure they are asking the right questions. When they do not know the answer, they learn it.

 

Hire & Develop the Play: Leaders hire and develop exceptional talent. They bring in individuals who can excel, provide them with opportunities for growth, and help them achieve career goals in a way which also adds value to the company goals.

 

Play with the Highest Standards: Leaders insist on the highest standards. They identify and fix defects. They evaluate themselves and their teammates based on their track record of implementing the Leadership Plays.

 

Bias for Playing: Leaders play. They identify the task that will add the most value to the company goals and then they work hard to achieve that task.

 

Play Deep: Leaders dive deep into the details. They operate at all levels of the task. They contribute to a Next Play work culture that is challenging, fun, rewarding, and safe.

 

Deliver the Play: Leaders deliver plays that add value to the customer experience. They focus on controllable business inputs, deliver in a timely manner, and know there is always another play that they can perform for our customers.